Privacy Policy for Broad Peak Adventures
Effective Date: 08/05/2021
Welcome to Broad Peak Adventures! Your privacy is important to us, and we are committed to safeguarding the information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website https://broadpeakadventures.com (the “Site”) and interact with our services.
1. Information We Collect
We collect both personal and non-personal information to enhance your experience on our Site.
a. Personal Information
This includes information that identifies you as an individual, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment providers)
b. Non-Personal Information
This includes data that does not identify you personally, such as:
- Browser type and version
- IP address
- Pages viewed on our Site
- Referral sources (e.g., search engines, advertisements)
2. How We Use Your Information
We use the information collected to:
- Process bookings and payments for adventure services.
- Provide customer support and respond to inquiries.
- Send updates, promotions, and relevant travel information (with your consent).
- Analyze Site performance and improve our offerings.
- Ensure website security and prevent fraud.
3. Cookies and Tracking Technologies
Our Site uses cookies to provide a tailored browsing experience. Cookies help us track your preferences and enhance functionality.
Types of cookies we use:
- Essential Cookies: Necessary for the Site’s operation.
- Analytics Cookies: Track usage patterns to improve functionality.
- Advertising Cookies: Deliver relevant advertisements.
You can manage cookie preferences through your browser settings.
4. Third-Party Services
We may share your data with trusted third-party service providers to:
- Process payments securely.
- Manage email campaigns and newsletters.
- Analyze website traffic (e.g., Google Analytics).
These providers are contractually obligated to protect your information and use it only for specified purposes.
5. Data Security
We implement robust security measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption for transactions.
- Regular security audits and updates.
While we strive to safeguard your information, no method of transmission over the internet is 100% secure. By using our Site, you acknowledge and accept this risk.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your information.
- Withdraw consent for marketing communications at any time.
- Request data deletion, subject to legal or contractual obligations.
To exercise these rights, please contact us at privacy@broadpeakadventures.com.
7. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If you believe we have collected data from a child, please contact us to have it removed.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Please review this Policy periodically for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: hello@broadpeakadventures.com
Phone: +447447799486
Thank you for trusting Broad Peak Adventures! Your privacy and trust are important to us.